General Conditions

All package rates, information and taxes are subject to change without notice. Prices are not guaranteed until the reservation is paid in full and you receive a confirmation. TravelMax USA Corp. reserves the right to re-invoice your reservation should an error be made in computing your package price. Adjustments made to the package pricing will not be made once full payment has been applied, nor will any subsequent rate reductions be made retroactive.

Prices are based on specific days of travel and are subject to limited availability. Prices may vary based on the actual date of travel, class of service or hotel booked. Government-imposed airline ticket excise taxes are in effect at time of electronic posting. We reserve the right to amend these rules and restrictions at any time without notice.


Suppliers

Some of the services that you reserve and purchase through Travelmax USA Corp. are being provided to you directly by the supplier of those services ("Supplier") and not by Travelmax USA Corp . A Supplier is an airline, hotel, car rental company, or other provider of services of a particular STI's item or component. In addition to the Terms and Conditions contained in the Agreement, your purchases and reservations are also governed by the terms and conditions of the respective Suppliers. Any claims that you may have with regard to the goods and services purchased or reserved through our Agency will be addressed to the Supplier.


Fees

A fee may be incorporated in the total price of a Travelmax USA's package for arranging, facilitating and processing your purchases. You agree to abide by the terms and conditions set by the Supplier, including, but not limited to, observation of check-in/check-out times and compliance with all rules and conditions related to rates, products, or services.

Payments

Payment in full is required to receive a confirmation.

American Express, MasterCard, Discover, Diners Club, Visa or Check payments are accepted. The credit card selected for payment will be charged for the total price of the reservation. If payment is withdrawn through credit card chargeback, the Operator shall be entitled to recover reasonable collection fees, attorney fees, and any other costs associated with recovering the full package price. Such fees commonly add a minimum of 30% to the payment amount due on the booking. If payment is withdrawn prior to travel for any reason, the Operator has the right to cancel the trip. The address requested is the billing address of the credit card that must be issued to a U.S. or Canadian billing/mailing address and issued by a U.S. or Canadian based bank. The cardholder must be a traveler listed on the reservation. To provide confirmation of authorized card use, you may be required by the supplier to present a credit card at time of check-in, rental or pick up.


Refunds/Revisions

All purchases made are nonrefundable, unchangeable and non-transferable, including but not limited to, names changes, hotel choice, and cancellations due to changes in travel plans, flight delays, early check out of hotel and no shows. For all cancellations, we require proper notification. Penalties and refunds will be subjected to "Suppliers" term and conditions on each particular case. Cancellations MUST be phoned into TravelMax USA Corp at 1 866 898 9696 . No refunds will be made for unused, partially used or complimentary components.